Skip to content
Starburst

Starburst

www.starburst.com
What is your customer experience with Starburst?

Starburst Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Starburst has a 2.2 star rating from 11 reviews; consumers are mostly dissatisfied and 50% would likely recommend.

Key Takeaways for Future Customers

  • Check recent Starburst reviews for recurring product quality concerns before buying.
  • Expect mixed experiences with customer service responses to issues.
  • If you need replacements, request delivery of goods when filing a complaint.

Negative Feedback / Risk Areas

  • Frequent Starburst customer complaints about missing or wrong flavors and pre-opened or damaged candy.
  • Reports of foreign objects, hard pieces causing broken teeth, and odd tastes or odors.

Positive Feedback

Many customers praise the flavors and say Starburst brings joy; some note prompt resolution via coupons and helpful customer service when contacted.

View full overview ›

Media from reviews

Starburst - It good
Starburst - Bag wasn’t rightStarburst - Bag wasn’t right - Image 2Pre opened starburstStarburst - Found something in my gummieStarburst - Claim my pay for trainingStarburst - Claim my pay for training - Image 2
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
pack package bag bit half candy fact flavor packs watermelon
Filter review
Sort by
Anna M Vuy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaints

AI Highlights
  • - Kristy has a negative attitude and outlook as an employee.
  • - I would not recommend anyone to work under her.
  • - She lacks the ability to train.

Complaint about trainer Kristy's very negative attitude and outlook as an employee for your business. I would not recommend anyone to work under her.

She does not have the potential to train. If this company believes she does, I don't have any more words; she is in the wrong field.

Preferred solution: Another trainer

View full review
gavin e Xit

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Seabrook, Texas

It good

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Starburst - It good

I just love Starburst, and they bring a lot of joy personally. I hope that others try this product.

Pros:
  • Bring so much joy
Cons:
  • Sometimes there is no wrapper on the starburst

Preferred solution: I'm hoping to see if I can get like starburst merch cause I love them.

User's recommendation: try starburst if you have not because it will bring joy

View full review
Tora F Gtv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bag wasn’t right

Starburst - Bag wasn’t right
Starburst - Bag wasn’t right - Image 2

The candy was out of the package. I paid too much for that candy; it was for my classmates. Can someone please contact me at 216-699-****?

User's recommendation: Can someone call me

View full review
Salvatore Z Zby

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pre opened starburst

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Starburst arrived cut in half, wrapper on bottom half.
  • - I paid full price and request reimbursement for the missing half; I'd accept XL Starburst merchandise.
Pre opened starburst

I opened my package and a Starburst was cut in half, with a wrapper on the bottom half and the other half completely missing. So it's literally just half a Starburst.

I'm sure it was a mistake and truthfully all I ask to repay for my half Starburst, which I paid full price for, is Starburst merchandise if you guys even make Starburst merchandise.

A t-shirt in XL would be optimal. Thanks.

Loss:
$5

Preferred solution: Deliver product or service ordered

View full review
Naziear N

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charleston, West Virginia

Found something in my gummie

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Found an unknown object in a gummy and spat it out.
  • - It nearly chipped my tooth and now I don't want to finish the bag I opened.
Starburst - Found something in my gummie

I ate a gummy and I found something in my gummy. I don't know what it is.

I literally had to spit it out of my mouth; it almost chipped my tooth. This is sad to me because I don't even want to finish the bag that I just opened.

Preferred solution: I need money for my pain and suffering. I don’t know if I chipped my tooth or not. But my mouth hearts. I want at least 5-10k for pain and suffering. I also probably have to get my tooth fixed.

View full review
Chao Ffb

My wife and I love the lemon suckers. Can I get only lemon

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Dislikes the label '*** consumer'.
  • - Loves Starburst candies, especially lemon.
  • - Thanks for everything you do and best wishes.

I hate the fact that this is called *** consumer because I absolutely love starburst and I love the starburst suckers, especially the lemon. Just wanted to say thank you for everything that you do and I wish you all the best.

View full review
Nara Ckh

Claim my pay for training

AI Highlights
  • - The training pay was promised to be $70–$200.
  • - User earned $276.38 but not paid, says $73 is owed, and asks to deduct $1 from $72 and get a check.
Starburst - Claim my pay for training
Starburst - Claim my pay for training - Image 2
Starburst - Claim my pay for training - Image 3
Starburst - Claim my pay for training - Image 4

I was told by your agent valentina phone #+164******** that I will be paid for training from 70-200$ I finished my training she asked me to do another training under her account UID Valentina2236 PW 123123 she earned 276.38$ when I was done she said I will get an opportunity to work but no pay for my training u owe me 73.$ and u ask me h to I pay a refundable 1$ to how could I trust u u can deduct1$ from my 72$ pay and send me a check with the balance

User's recommendation: Do not trust dealing with it company

View full review
Vernal Djr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I had no watermelon i my mini sour pack

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I didnt get any new watermelon in my freaking mini starburst sour pack there was not a single one I was shocked i didnt come across a single one

User's recommendation: Help your customers I literally had not one watermelon

View full review
Pamela T Avu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I love starburst, but the last bag I bought a lot of the twin packs only had one in each pack. I was so disappointed.

Bought the bag with the fun size packs, and a lot only had one in the packs. I was really disappointed. Starburst is one of my favorite candies.

Pros:
  • Taste really good

Preferred solution: Deliver product or service ordered

View full review
Star B Njy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Issue with product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Opened about 20 packs of Starburst sleeves and did not receive pink; red, yellow, and orange were common, and I request a pink pack as compensation.
Starburst - Issue with product

I opened about 20 packs of two of your Starburst sleeves and did not get a single pink one. I received a million red, a million yellow, and a million orange.

I am concerned about your product because pink is the best and most popular flavor. I also believe that you should send me a whole pack of pink ones to make up for it.

It would be very much appreciated and would change my review of the product. Thank you!

Loss:
$15
Pros:
  • Pink ones are yummy
Cons:
  • Cant find the pink ones

Preferred solution: Free pink starburst if possible

View full review
Anonymous
map-marker New Orleans, Louisiana

No watermelon flavor in All Reds 16 oz. package

AI Highlights
  • - I expressed dissatisfaction after paying.
  • - They asked for batch number and expiration.
  • - Coupons were sent to reimburse for the inconvenience.

Was nt going to do anything, but figured what the heck. I paid for it and should be satisfied.

Called to express my dissatisfaction. They asked for a bit of info. (batch#, expiration, etc.) Sent me coupons to reimburse and for inconvenience.

Was very pleased. No hassles, just good business.

View full review
Channelle Yto

No candy

AI Highlights
  • - Three Starburst pieces were cut in half and one was bitten.
  • - I'm asking how to get this replaced.
  • - Purchased 09/23/24 at BP gas station.
Starburst - No candy
Starburst - No candy - Image 2

Bought starburst and I noticed 3 were cut in half, and 1 was bit on. Just letting you know what happen. Bar code is D40000 0****

Date of purchased 09/23/24

At BP gas station

The packages didn't have no bit marks or no tears on it.

How can I get this replaced.

My address is 14021 Dolphin st,

Detroit, Mi 48223

View full review
Jeralyn B

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Derwood, Maryland

No variety of starburst pops

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
No variety of starburst pops
No variety of starburst pops - Image 2
Contains 2 confidential files for company representatives
Updated by user Jun 01, 2024

I talked to a representative and waiting on results.

Original review Jun 01, 2024

I purchased a bag of starburst lollipops and only received lemon flavor I was totally disappointed because cherry is my favorite Candy flavored

Pros:
  • Good flavors
Cons:
  • Not satisfied with the product i purchased

Preferred solution: Full refund

User's recommendation: I would definitely recommend starburst products in the future

View full review
Jeralyn B

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

No variety

Starburst - No variety
Starburst - No variety - Image 2
Contains 1 confidential file for company representatives

I purchased a bag of Starburst lollipop and only received iemon flavor I was very disappointed cherry is my favorite flavor candy

Loss:
$6
Pros:
  • Have good flavors
Cons:
  • Im upset
  • I wasnt satisfied with product because had no variety
  • I feel cheated

Preferred solution: Full refund

User's recommendation: I would recommend starburst products in future

View full review
Jazayra L Oft

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Something was in my starburst

Something was in my starburst

I was eating my Starburst, and when I bit into it, it was hard. Upon checking, I found white stuff in it.

Loss:
$3

Preferred solution: Deliver product or service ordered

View full review
Stacey A Ytg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Artificial food dyes

I just cannot get over for the fact that all of these companies are using artificial food dyes that are directly marketed to our children that are adversely affecting thousands. I don't understand why our government is allowing them to put petroleum based food dye in any of our foods!!

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article